ToolHound products are backed up by our team of technical support specialists. Perhaps you need FastTrack Commissioning to get your new system up and running flawlessly, or wish to train new users at your facility using our OnTrack Training service. ToolHound also offers regional training at various times during the year.
ToolHound users who require an RMA number for Technical Support are requested to visit our Download Area.
The ToolHound OnLine also offers ToolHound users all the benefits of the ToolHound OnSite product, but without the ongoing cost and maintenance of your own web and database server.
Support Session
You must have a session number provided by your support representative before joining Support Session
ToolHound can provide support to all clients with an active support plan by linking
to their computer via the Internet. The support representative can run the client's
application on their desktop and access their data to determine the nature of the
problem and provide a solution.
